Frequently Asked Questions - PokerDIY PRO Membership

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  • Why go PRO?

    PokerDIY offers a set of advanced features that some people might like. By subscribing to a Pro plan you get access to these features for as little as 50c a month. In addition, the Pro accounts are not ad-supported, which means no more annoying ads on every page!

    These features will be marked on PokerDIY with a “Pro” label (like this ) – you’ll see them easily. Chances are your Forever Free account will give you all the features you want anyway. 

    If you don’t know if you need a Pro plan then you probably don’t, so stay on the Forever Free plan with our blessing!

    Some kind folk have asked how to donate money to PokerDIY – we appreciate this but instead ask you to upgrade to a Pro plan – this helps us to keep our services free! Much appreciated…

  • What features does everyone get for free?

    Everyone starts off on the Forever Free plan and has access to 99% of the functionality and services on PokerDIY. You can stay on this plan forever and it will always be free. You can:

    • Have your own PokerDIY profile, wall and gallery
    • Start a poker league with your own scoreboard
    • Put your poker league on your own website or blog
    • Publish your live poker league scoreboard on your Facebook profile
    • Access to PokerDIY mobile on your iPhone/mobile
    • Place home poker game ads and reply to ads to find home games
    • Start poker groups and meet other poker players in your area
    • Share poker videos and pics with other poker players
    • Schedule and manage your poker events

    And the list goes on and on. The best way to think of it is that you can do pretty much everything on PokerDIY on the Forever Free plan. You’ll know when you need the additional features as they’ll be marked as such and are aimed at players with more advanced requirements.

    Of course, one of the best features of the Pro plans are no annoying ads

  • If I change my mind can I get a refund?

    We offer a 30 day, money-back guarantee with no questions asked.

    If you have used PokerDIY Pro for more than 30 days and wish to cancel before the end of your year then contact us – we are reasonable people!

    Refunds are reviewed on a case-by-case basis. Let us know why you want to cancel and we can look into options such as a pro-rata refund.

    Any Player Pro or League Pro features/customizations will revert back to normal.

  • I run a league and want the advanced features - do all league members have to go Pro?

    No! Only the league owner has to pay for the League Pro plan and can then customize the league with the additional features.

    Hint: Get your league members to chip in for the cost…

  • I have more questions
  • 30 Day Money-Back Satisfaction Guarantee

    If you pay for a Pro account and decide it is not for you within 30 days then just let us know and we’ll refund your last payment with no questions asked. We want happy PokerDIY members!

    You’ll just go back to the Forever Free plan. Any Player Pro or League Pro features/customizations will revert back to normal.

  • How can I pay for my Pro plan?

    We use PayPal which is a well known, secure and safe way to pay. You can see your subscriptions and payment history in PayPal. You can even pay by credit card using PayPal if you wish (we do NOT store your credit card details). Payments are NOT recurring so at the end of your billing cycle we’ll offer you the chance to renew or not. It’s up to you.

    Contact us for more payment options if you can’t use PayPal.

    Note: You have to be logged in to be able to select a Pro plan and purchase it. If you cannot see the “Choose the Pro plan…” section please ensure you are logged on).

    Just select the plan you want and click on “Upgrade to Pro plan” and you will be taken to PayPal where you can either log in to PayPal and use your existing funds or pay by credit card. You will then be redirected back here and your account will be upgraded and ready to use!

  • How do I know my information is secure?

    Rest assured your financial details are safe. We do NOT store any financial payment details about you – we do NOT have your credit card details if you use one. We have partnered with PayPal for payment processing, which is a trusted, secure site. You can read more about it here.

  • What are the differences between the Pro plans?

    You can see the main overview of the different Pro plans here

    League Pro includes everything that Player Pro has and adds a few more things (mainly advanced league management features that may interest some league hosts).

  • What is the free 1-month League Pro trial?

    All new PokerDIY members automatically get a free 1-month trial of League Pro. This means no ads for the first month and all the advanced features.

    After a month there is absolutely no obligation to continue – you will automatically revert back to the Forever Free plan. You can upgrade to any Pro plan for another year if you wish to keep it.

    Any Pro features you used will revert to normal (sorry, this includes those annoying banner ads on any pages!) once you return to the Forever Free plan.

    Note: We’re good, fair people! If you did not get to try your free 1-month trial or want to extend it then contact us and let us know. We’ll give you another month to test it…

  • Will PokerDIY always be free?

    Yes. You will always be able to use PokerDIY for free. Trust us – Google has already indexed this and stored it forever.

    Start and manage your home poker league, find home poker games and blog about poker – for free… like you have always done and always will be able to do on PokerDIY.

    If you like some of the additional features – by all means upgrade to a PRO plan.

  • I have paid for my Pro plan - now what?

    Once you have paid your PokerDIY account should be automatically upgraded to give you full access to all benefits on that particular plan.

    However, every once in a blue moon there are integration issues with PayPal and they might not notify us that your payment has been successful. In this case PokerDIY might still think you have not paid – do not panic!

    • To check; view your profile and look for the label (near your profile pic) – if you see this then you are on your new plan and will have access to the new features.
    • If you don’t, log out and log back in to PokerDIY (sounds corny, but it works!)
    • Check your profile again to see if you have been upgraded. If not, then let us know.

    Note: If you paid by eCheck then your payment needs to clear before you can be granted access (of course, if you need access urgently before it clears let us know and we’ll upgrade you manually).

    If you are still having problems then let us know and we’ll sort it out manually (we’ll try to respond within 24 hours).

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