12 questions

Can I buy or renew a former PRO plan through PayPal?

Historical FAQ — this answer concerns a former product or integration.

The former PRO plans are not currently available to buy or renew. The old instructions for selecting a plan, paying through PayPal and receiving a membership upgrade no longer describe a current purchase process.

Game listings are free. For an earlier purchase, check your original payment confirmation and any record in My orders.

Do league members need a League PRO membership?

Historical FAQ — this answer concerns a former product or integration.

League PRO was a former paid membership, not a current product. The old arrangement in which a league owner paid to unlock features for a league is historical.

The current site does not offer those paid league features, and no paid membership is required to find or list poker games.

Do new members get a free League PRO trial?

Historical FAQ — this answer concerns a former product or integration.

No current League PRO trial is offered. The one-month trial, ad-free period and annual upgrade described in the old FAQ belonged to the former membership product.

You can find and list poker games for free without starting a trial or buying a membership.

How can I contact PokerDIY support?

Email PokerDIY support with your question. For an earlier payment, include an order or payment reference if you have one, but do not send card numbers or passwords.

Only Verified listings can receive private messages. For a Verified game, choose Contact Host Privately in its Directions & contact section for the exact address or personal arrangements. On standard listings, the private-contact button takes you to Public comments. Use public comments for general questions other players can read, and keep personal contact details out of them.

How do I ask about a refund for a former PRO purchase?

The former PRO FAQs advertised a 30-day money-back guarantee and said other refund requests would be reviewed individually. The former membership is no longer offered.

If you made a purchase, check the terms and confirmation that applied when you paid. You can also check any recorded purchase in My orders. Contact PokerDIY support with the order or payment reference so the request can be reviewed.

This historical notice does not change the terms of an earlier purchase or determine whether a refund is due.

Is finding and listing poker games free?

Yes. Finding games and listing your own game on PokerDIY are free. You must sign in with a verified email address to submit a listing; no paid listing package or membership is required.

See the current listing information. Former paid PRO and league features are not offered by the current site.

Is PokerDIY PRO membership still available?

Historical FAQ — this answer concerns a former product or integration.

The former PokerDIY PRO membership is not currently available to buy or renew. Its old prices, ad-free benefits and advanced league features are historical, not current offers.

Current game listings are free. You do not need a paid membership or listing package to list a game.

What can I do on PokerDIY for free?

You can find poker games, read poker articles and list your own game for free. To list and manage games, sign in with a verified email address.

Your account also provides access to your player profile, messages and saved listings. Former league scoreboards, Facebook scoreboard embeds and paid PRO features are not offered by the current site.

What payment information does PokerDIY keep?

PokerDIY retains relevant order, billing and transaction records. These may include the amount, currency, payment reference, payment status and billing or contact information. That is different from storing a full card number.

Enter payment details only through an identified payment provider's checkout. Do not send card numbers or passwords in messages or support requests.

See the privacy policy for information about personal data.

What should I do about an earlier PRO payment?

Historical FAQ — this answer concerns a former product or integration.

The former PRO membership is unavailable on the current site. The old PayPal activation, eCheck and profile-badge instructions do not describe a current membership upgrade process.

If you need help with an earlier payment, check your original confirmation and any record in My orders, then contact PokerDIY support with the payment reference. Do not send card numbers or passwords.

What was the former PRO 30-day money-back guarantee?

Historical FAQ — this answer concerns a former product or integration.

The former PRO membership FAQ advertised a refund of the last payment if a member decided within 30 days that the plan was not for them. PRO membership is not a current offer.

For an earlier purchase, the applicable terms must be checked against the original purchase confirmation and policy. See how to ask about a former PRO refund. This historical explanation does not remove or create refund rights.

What were Player PRO and League PRO?

Historical FAQ — this answer concerns a former product or integration.

Player PRO and League PRO were former PokerDIY membership plans. League PRO included additional league-management features beyond the Player PRO plan.

Both plans and their former paid features are unavailable on the current site. Old comparisons should not be used as a guide to current account features or purchases.