Find a game & contact a host
Discover local games and arrange the details directly with the host.
Support desk
Find answers, manage your account and get back to the game.
Start here
What can we help you with?
Search the FAQs or choose a shortcut below.
Get to the right place
Help for players, hosts and members.
Host & manage your games
Create a listing, update game details or check its status.
Account & sign-in help
Sign in, manage your profile and check your connected sign-in methods.
Privacy & account removal
Check the current options for account removal and requests about your data.
A few things worth knowing
Quick answers before you get started.
How do I contact a game host?
Open the game listing and sign in to see the host’s contact details. Arrange attendance, availability and the exact location directly with the host.
If the host has not added contact details, leave a comment on the listing.
Find a game →How do I sign in to my account?
Open My account and enter your email address. We’ll email you a sign-in code and link. Use the same email address as your existing PokerDIY account.
If the email hasn’t arrived, check your spam folder. You can request a new code from the sign-in page.
Go to sign-in →Why isn’t my new game listing visible yet?
Your listing may need moderator approval before appearing publicly. Check its status in My account.
You can also manage your existing listings from there and keep their details up to date.
Check my games →How do I remove my account or request my data?
Review our privacy policy for the current options for access, corrections, account closure and deletion requests.
The policy explains what is available, how requests are verified and what information may need to be retained.
Read account and data-request guidance →Something wrong with a listing?
Use the report option on the game listing for outdated details, spam or inappropriate content. It gives the moderators the listing and the reason in one place.