How do I ask about a refund for a former PRO purchase?

The former PRO FAQs advertised a 30-day money-back guarantee and said other refund requests would be reviewed individually. The former membership is no longer offered.

If you made a purchase, check the terms and confirmation that applied when you paid. You can also check any recorded purchase in My orders. Contact PokerDIY support with the order or payment reference so the request can be reviewed.

This historical notice does not change the terms of an earlier purchase or determine whether a refund is due.