Archives: FAQs

Jan 05
Is my information private when I run PTM online?

Yes, your information is completely private. All preferences and data is stored locally on YOUR computer, even when accessing the online version of PokerDIY Tourney Manager. For example, if you set up a tourney with blinds xyz and save it, Bob who is using PTM online at the same time has no way of seeing your blinds/information.  If you download and install PTM to your own computer then your logged on user (in Windows/Mac) will have their own information store. If someone else logs onto your computer with their own user account they will not…

Jan 05
Who uses PokerDIY Tourney Manager?

Anyone can use PTM but we have had good feedback from home poker players as well as large bar poker leagues running commerical tournaments. Here are some typical scenarios: 1) Bob plays hosts a home poker game with his mates every week. He used to use an egg-timer to count down till the next blinds and would record all the results on an excel spreadsheet. Now he uses PokerDIY Tourney Manager to track results, monitor the poker blinds and generally make sure everything runs smoothly. 2) Mary is a poker tournament director for a profressional…

Jan 05
I can’t download/install PTM – it’s NOT WORKING!

Ok, firstly, in the words of the Hitch Hikers Guide to the Galaxy; "DON'T PANIC"! PTM works on thousands of computers and has been used for many poker games - I'm sure we can fix your problem! So, firstly, we need to identify the actual problem-   A) Is PokerDIY Tourney Manager loading or do you see the "Silverlight Required" screen here? If you can see PTM then that's good - Right-click on the background and see if you get the option to "Install onto this Computer". If you do and you click it…

Jan 05
Why is it free? What’s the catch?

There's no catch - it's free and always will be, just like PokerDIY. We make our money from advertising and PokerDIY PRO customers. This is why we can offer our poker software for free. Plus, the more people that use it/download and install it, the more people that can help improve the software for everyone. A lot of poker tournament management software charge between $10 to $100 to use their software - why not install ours and see if it meets your needs and spend that money on beer? If you don't like it,…

Jan 05
What is Microsoft Silverlight and why do I need it?

MS Silverlight is a browser plugin for Internet Explorer, Chrome, Firefox, Safari etc. It was developed by the clever folks at Microsoft and works the same way as Flash, which you may have seen on the web. It allows feature-rich internet applications (a lot smoother and more powerful than normal web applications) in the web browser. It also means that any device that has a compatible browser can run Silverlight and therefore could run PokerDIY Tourney Manager. PTM is written in Silverlight which means we can take advantage of this web platform and create a…

Jan 05
I deleted the PTM icon from my desktop and now can’t start PTM

If you accidentally erase (not uninstall) the PTM icon and can't load it, you will need to uinstall and reinstall PTM (you will unfortunately lose your saved configurations - please contact us if this is a real problem).  Your computer sometimes gets into a muddle and you may not see the "Install onto this computer" option on the PokerDIY Tourney Manager web version whilst right-clicking. In this case your computer thinks that PTM is installed and hence does not show you the option, so you need to uninstall it from your computer first. …

Jan 05
Can I run it offline without an internet connection?

Yes! You can download and install PokerDIY Tourney Manager onto your laptop or computer (for free of course) and run it without an internet connection. Just run it here on PokerDIY and Right-Click anywhere on PTM and click on "Install this on your Computer". This will download and install it so that you can run offline in the future. Troubleshooting You will have to make sure your computer supports Silverlight - the easiest way to tell is to just go to the PTM page here on PokerDIY and if you see it then…

Jan 05
Why can’t I type blind/chip values?

You may have noticed that you cannot type values into certain textboxes, such as the blind values or chip amounts, when you are in fullscreen mode. The Up/Down buttons work fine though. All you have to do is richt-click and resize the screen to normal window size and make your changes, and then go back to fullscreen mode. This is an annoying limitation of the technology that PTM is written in (Microsoft Silverlight) and is done for technical reasons. The good news is that in a few weeks this wont be a…

Jan 04
How do I post my own poker game ad/listing?

Posting your own home poker game ad/listing is free, quick and easy. Once you have logged in, go to the Poker Games section and click on the big button on the top right labelled "List your Poker Game". Fill in a few details and your ad will be approved shortly for everyone to see.

Jan 04
What is the difference between Poker Games and Poker Events?

There is a slight difference between the two here on PokerDIY. Our Poker Classified ads are really "Poker Games" and our Poker Events are specific poker tourneys that have been scheduled and are awaiting player RSVPs. Poker Games are used to advertise the intent of holding a game or organziing a poker league or tourney. For example, if you wanted to hold a weekly live poker tourney in your area and were looking for players you could place an ad. If you had just moved to the area you could place…